Regarding shipping fee issues

Thank you for your continued patronage of the Yamamotoyama Online Shop.

Currently, depending on the contents of your order, there is a problem where shipping charges are charged or shipping charges are added twice even if the purchase amount exceeds 7,560 yen.

In this case, we will refund the difference to ensure the correct shipping cost after you place your order.
*For orders placed during the New Year holiday period (December 28, 2024 to January 5, 2025), refunds will be made sequentially from Monday, January 6, 2025.

This issue is expected to be resolved after January 2025.
We apologize for any inconvenience this may cause and appreciate your understanding.