Notice regarding New Year's holiday period
Notice regarding New Year's holiday period
Thank you very much for your continued patronage of Yamamotoyama.
During the New Year holiday period, we will suspend product shipments and inquiries as follows.
We apologize for any inconvenience this may cause and appreciate your understanding.
Year-end and New Year holiday period
Saturday, December 28, 2024 - Sunday, January 5, 2025
Shipping Schedule
| Order Reception | Shipping |
|---|---|
| December 25th (Wednesday) 12:00 | Ships from December 25th (Wed) to 27th (Fri) |
| December 25th (Wednesday) after 12:00 | Shipments will begin on Monday, January 6th |
*If we are able to accommodate orders placed after the 25th, we will ship them as usual and may deliver them before the end of the year.
*Due to the above operational changes, we will be suspending our date and time specification service for orders from December 25th (Wed) until the beginning of the new year.
*Traffic congestion is expected during the New Year holidays, so please allow plenty of time when ordering.
Inquiry response
During the above holiday period (12/28 - 1/5), we will not be able to respond to inquiries.
We will respond to inquiries received during the closure period in the order they are received from Monday, January 6, 2024.
Kuramae store closure period
We will be suspending in-store sales and in-store pickup of orders from Tuesday, December 31st to Tuesday, January 7th.